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Hours: Monday
- Thursday 9AM - 6PM Eastern. We reserve Fridays for our
Export shipping, however, we do ship left over Domestic and some web
orders that arrive overnight on Thursday on Fridays as well. Due to
the complexity of exporting, we do not service the phones on
Fridays.
Shipping:
Items in this online catalog are shipped
United Parcel Service or FedEx Ground Delivery Within the US Lower 48 States.
Some small items or International orders may travel by postal or
alternate carriers. Local In stock orders received by 2PM Eastern,
usually ship same day. Many items in this catalog are drop shipped
from our Atlanta Warehouse and may require a minimum of 24-48 hours processing
time prior to shipment.
Due to recent changes in the way that
Air packages are calculated, now by Dimensional weight and not just
weight alone, all requests for air delivery must be done on a per
order basis by e-mailing or faxing our customer service department.
With over 15,000 part numbers, it is impossible to determine the
final box size for shipment via our web site. If you would like Air
Delivery inside the lower 48, please make this request in the text
area of your order and we will contact you with the freight
adjustment costs.
HI, AK, PR, And US Possessions
Orders:
Orders must travel by AIR UPS shipment or Postal Priority or
Express Mail. Our cart can not calculate these orders as the final
box size and weight is required for calculations. The Postal System
has very stringent requirements on Size and Postal addressing, many
items can not meet the Postal Shipping requirements due to size or
weight. Please contact us prior to placing any order for
availability of shipping and quotes.
Payment:
We accept MasterCard, Visa, Discover
and American Express Cards for payment. We do not ship C.O.D. All
credit card orders require Card Holders Name as printed on card,
billing address of card holder must match card company
records or order will not be shipped. A Valid Contact phone number
is also required for shipment. Payments by personal check are
accepted, however these orders will be delayed by 10-14 days bank
clearance times. Money orders are processed as received. Body
Kits and Body Tubs require pre-payment by Money Order or Certified
Check.
Our
Mailing Address:
Turner 4WD Parts Company, Inc.
170 Gateway Dr.
Canton, GA. 30115
Phone: (678) 493-2222
Orders Outside USA:
Due to the high amount of credit card
fraud and losses on shipping outside of USA, we NO LONGER accept
credit cards for outside of USA shipments. Customers located outside
of USA will be required to make pre-payment in US Dollars prior
to any shipments. Payments will be accepted ONLY by Western
Union Money Transfer for fastest delivery. Customers may
contact
us at this link to obtain quotes on shipments outside USA.
Outside U.S.A. minimum order $500.00 USD.
Lower 48 USA
Shipping & Handling Charges:
The following schedule
excludes
hoods, floor side and misc. body panels, windshield frames for MB,
GPW, CJ2A, CJ3B & M38, roof racks, hard tops, body tubs and kits and
other misc. OVERMAX items:
| ORDER AMOUNT* |
STANDARD FREIGHT* |
|
| $0.00-10.00 |
$7.95 |
|
| $10.01-$20.00 |
$10.95 |
|
| $20.01-$30.00 |
$12.95 |
|
| $30.01-$40.00 |
$14.95 |
|
| $30.01-$60.00 |
$15.95 |
|
| $60.01-$80.00 |
$17.95 |
|
| $80.01-$100.00 |
$18.95 |
|
| $100.01-$200.00 |
$20.95 |
|
| $200.01-$300.00 |
$24.95 |
|
| $300.01-$400.00 |
$26.95 |
|
| $400.01-$500.00 |
28.95 |
|
| $500.01-$600.00 |
$32.95 |
|
| $600.01-$1000.00 |
$38.95 |
|
| $1000.01-$1500.00 |
$60.95 |
|
| $1500.01-$2000.00 |
$79.95 |
|
| $2000.01-$3000.00 |
$89.95 |
|
| Over $3000.01 |
6% of Total Order |
|
| |
|
|
| *
Leaf Springs Additional Handling $7.00 per Leaf Spring |
OVERMAX Items: ( Hoods, Floor
and Side Panels, Windshield Frames for Flat Fenders, Racks and other
OverMax items excluding Body Tubs and Kits.
Other over size items may have their own specific freight which will
be added when adding the item to the cart.
$125.00
Truck
Shipping on all OVERMAX items and MINI-MB Body.
Body Tubs:
$300.00
Body Kits: $350.00
Returns:
All products except those specified
below are returnable. If you are not completely satisfied with one
of our products, you may return it any time within 30 days of the
date of sale for a refund. The
product must not be damaged, installed, used, missing components or
manufacturers documentation and must be returned and received in
the original carton. Refunds do not include return or original
shipping costs. On exchange of defective products, Turner 4WD Parts
Company will pay for shipping on the return replacement product
only.
Special order, Factory Drop
Shipments, Body Parts, Body Kits, Body Tubs, Printed Matter,
Electrical or non-stocking items are specifically exempted from this
policy. Top Kits are returnable if not opened. Once
Opened, The Factory Warranty applies. All returns require a Return Goods Authorization Number,
Please call or e-mail our customer service department for your RGA
Number. Place your name and RGA number on the outside of package for
identification, and insure all returns for your protection. *Please
note that we do not pay the shipping charges involved in returning
any goods, unless our fulfillment department made the error. We
reserve the right to make modifications to the above policy without
prior notification. All returns are subject to a 20% restocking
and processing fee. We will not be responsible for ANY returns that
have not been pre-authorized with an RGA number. Shipments
refused on delivery will incur a Minimum 30% restocking fee or the
actual cost of both outbound and inbound return freight which ever
is greater.
WARRANTY:
Any warranties on products sold by
Turner 4WD Parts Company hereby are those made by the manufacturer.
The Seller, Turner 4WD Parts Company, hereby expressly disclaims all
warranties, either expressed or implied, including any implied
warranty of merchantability or fitness for a particular purpose, and
Turner 4WD Parts Company neither assumes nor authorizes any other
person to assume for it any liability in connection with the sale of
said products.
Turner 4WD Parts Company, Inc. is not
liable for any labor, incidental, or any other associated costs
related to installation of products. Turner 4WD Parts Company
reserves the right to refuse any order on this system it deems a
security risk or for any other reason it feels is not in the best
interest of the Company.
At Turner 4WD Parts Company, we have
made every effort to ensure that the information on this website is
correct, However, any typographical errors, prices or specifications
can be subject to change and will be corrected without prior notice.
Customers that have ordered a product that contains an error in
listing of price will be notified prior to charge or shipment and be
given the opportunity to refuse the product if the price is higher.
Customers with errors that result in lower price will not be
notified and the reduction automatically given.
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